{"id":2184,"date":"2022-03-16T16:37:17","date_gmt":"2022-03-16T16:37:17","guid":{"rendered":"https:\/\/inatura.com\/privacy-policy\/"},"modified":"2026-07-31T11:33:27","modified_gmt":"2026-07-31T11:33:27","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/inatura.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:180px;--awb-padding-bottom:180px;--awb-background-image:url(&quot;https:\/\/inatura.com\/wp-content\/uploads\/2021\/03\/wie-zijn-wij.png&quot;);--awb-background-size:cover;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1497.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1497.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1 style=\"text-align: center;\">Privacy Policy<\/h1>\n<p>Arop and its subsidiary inatura, located at Dynamicalaan 9, 2610 Wilrijk, Belgium, are responsible for the processing of personal data as described in this privacy statement.<\/p>\n<h4>Contact Information:<\/h4>\n<ul>\n<li><a href=\"http:\/\/www.arop.be\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.arop.bes<\/a>, Dynamicalaan 9, 2610 Wilrijk, Belgium<\/li>\n<li><a href=\"https:\/\/www.inatura.com\/\">https:\/\/www.inatura.com<\/a>, Arop, div. inatura, Dynamicalaan 9, 2610 Wilrijk, Belgium<\/li>\n<li>The Data Protection Officer for Arop \/ inatura can be reached at <a href=\"mailto:alain@inatura.com\">GDPR@arop.be<\/a><\/li>\n<\/ul>\n<h4>Personal Data We Process<\/h4>\n<p>Arop \/ inatura processes your personal data because you use our services and\/or because you provide this information to us yourself. Below is an overview of the personal data we process: <\/p>\n<ul>\n<li>First and last name<\/li>\n<li>Address Information<\/li>\n<li>Email address<\/li>\n<li>Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and over the phone<\/li>\n<li>Location Information<\/li>\n<li>Information About Your Activities on Our Website<\/li>\n<li>Phone<\/li>\n<li>VAT<\/li>\n<\/ul>\n<h4>Special and\/or sensitive personal data that we process<\/h4>\n<p>Our websites and\/or services do not intend to collect data from website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16 years of age. We therefore recommend that parents be involved in their children\u2019s online activities to prevent data about children from being collected without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at <a href=\"mailto:GDPR@arop.be\">GDPR@arop.be<\/a>, and we will delete this information.    <\/p>\n<h4>For what purpose and on what legal basis do we process personal data?<\/h4>\n<p>Arop \/ Inatura process your personal data for the following purposes:<\/p>\n<ul>\n<li>Processing Your Payment<\/li>\n<li>Sending our newsletter and\/or promotional brochure<\/li>\n<li>To be able to call or email you if necessary to provide our services<\/li>\n<li>To inform you about changes to our services and products<\/li>\n<li>To deliver goods and services to you<\/li>\n<li>Arop \/ Inatura also process personal data when we are legally required to do so, such as data we need for our tax return.<\/li>\n<\/ul>\n<h4>Automated Decision-Making<\/h4>\n<p>Arop \/ Inatura do not make any decisions based on automated processing regarding matters that may have consequences for individuals. These are decisions made by computer programs or systems without human intervention (such as by an Arop \/ Inatura employee). Arop \/ Inatura use the following computer programs or systems:  <\/p>\n<p>Google Analytics: to track user experience and usage of our digital platforms and make adjustments as necessary; Mailchimp: with your explicit consent, we use this tool to keep you informed about news regarding our services and products, newsletters, and occasional offers; Shopify: hosting for the Inatura store; Mollie: online payment system with various payment methods such as IDEAL, credit card, and Bancontact; Shopwedo: distribution center and storage for our products; WooCommerce: hosting for the Vesper store; CCV: online payment system for Vesper<\/p>\n<h4>How Long We Retain Personal Data<\/h4>\n<p>Arop \/ Inatura will not retain your personal data for any longer than is strictly necessary to achieve the purposes for which your data is collected.<\/p>\n<h4>Sharing Personal Data with Third Parties<\/h4>\n<p>Arop \/ Inatura discloses personal data to third parties solely for the purpose of delivering goods, and only if this is necessary to fulfill our agreement with you or to comply with a legal obligation.<\/p>\n<h4>Cookies, or similar technologies, that we use<\/h4>\n<p>Arop \/ Inatura uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Arop \/ Inatura uses cookies with a purely technical function. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to ensure the website functions correctly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer personalized content and advertisements. During your first visit to our website, we have already informed you about these cookies (if applicable) and requested your consent to place them. You can opt out of cookies by configuring your web browser so that it no longer stores cookies. You can also delete all previously stored information via your browser settings. For more information, see: <a href=\"https:\/\/veiliginternetten.nl\/themes\/situatie\/cookies-wat-zijn-het-en-wat-doe-ik-ermee\/\" target=\"_blank\" rel=\"noopener\">https:\/\/veiliginternetten.nl\/themes\/situatie\/cookies-wat-zijn-het-en-wat&#8230;<\/a>         <\/p>\n<h4>View, edit, or delete data<\/h4>\n<p>You have the right to access, correct, or delete your personal data. In addition, you have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by Arop \/ Inatura, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization of your choice. You can send a request to access, correct, or delete your personal data, a request for data portability, a request to withdraw your consent, or an objection to the processing of your personal data to <a href=\"mailto:GDPR@arop.be\">GDPR@arop.be<\/a>. To ensure that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks. Arop \/ inatura would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: <a href=\"https:\/\/autoriteitpersoonsgegevens.nl\/nl\/contact-met-de-autoriteit-persoonsgegevens\/tip-ons\" target=\"_blank\" rel=\"noopener\">https:\/\/autoriteitpersoonsgegevens.nl\/nl\/contact-met-de-autoriteit-perso&#8230;<\/a>         <\/p>\n<h4>How We Protect Personal Data<\/h4>\n<p>Arop \/ Inatura takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unintended disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at: <a href=\"mailto:GDPR@arop.be\">GDPR@arop.be<\/a> <\/p>\n<h4>General Terms and Conditions of Sale<\/h4>\n<p>You can download our general terms and conditions of sale below.<\/p>\n<p><span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\"><a href=\"https:\/\/inatura.com\/wp-content\/uploads\/2022\/04\/Algmene-Verkoopsvoorwaarden-inatura-2022.pdf\" target=\"_blank\" rel=\"noopener\">https:\/\/inatura.com\/wp-content\/uploads\/2022\/04\/Algmene-Verkoopsvoorwaarden-inatura-2022.pdf<\/a> <\/span><\/p><\/p>\n<\/div><\/div><\/div><\/div><\/div><!-- \/wp:post-content -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-2184","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/inatura.com\/en\/wp-json\/wp\/v2\/pages\/2184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inatura.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inatura.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inatura.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inatura.com\/en\/wp-json\/wp\/v2\/comments?post=2184"}],"version-history":[{"count":13,"href":"https:\/\/inatura.com\/en\/wp-json\/wp\/v2\/pages\/2184\/revisions"}],"predecessor-version":[{"id":2284,"href":"https:\/\/inatura.com\/en\/wp-json\/wp\/v2\/pages\/2184\/revisions\/2284"}],"wp:attachment":[{"href":"https:\/\/inatura.com\/en\/wp-json\/wp\/v2\/media?parent=2184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}